Telco BSS Architect Leads BSS Transformation

Job Title:: Telco BSS Architect Leads BSS Transformation

Job Location::Dallas, Texas Hybrid

Telco BSS Architect Leads BSS transformation by combining architecture, business analysis, and AI-driven process re-engineering.

Designs modular, API-first systems aligned with TM Forum ODA and TOGAF, enabling scalable, automation-first, and customer-centric operations.

Key Responsibilities Define and deliver BSS architecture (CRM, Billing/BRM, CX) aligned with TM Forum ODA and API-first principles Translate business goals into Epics, Capabilities, and MVP scope with full traceability Drive as-is ? to-be process transformation and enable straight-through processing (STP)Embed AI-driven automation (decisioning, routing, predictive operations) into BSS workflows Lead integration strategy across legacy and modern platforms (microservices, event-driven)Ensure Capability Readiness and PI Planning governance using tools like Jira Align Define and track KPIs to improve cost, efficiency, and Skills Strong BSS domain expertise: CRM, Billing/BRM, Order Management, Customer Experience Enterprise architecture frameworks: TOGAF, ODA, domain-driven design Process modeling: BPMN, journey mapping, capability modeling API-first, microservices, and event-driven architecture design Experience in OSS/BSS integration and legacy modernization AI/automation exposure: workflow automation, predictive analytics, decisioning systems Agile/Safe delivery: Epics, Capabilities, PI Planning, backlog readiness Strong stakeholder management across business, IT, and product teams KPI-driven mindset: cost optimization, automation rate, CX improvement Familiarity with cloud-native platforms and telecom digital stacks

Thanks, and Regards

Anil Kumar | Technical Recruiter

Email: [email protected]

Desk: 6095361083