UX Architect

We’re seeking a User Experience (UX) Architect to help shape a cohesive, accessible experience across customer-facing digital and real-world touchpoints. In this role, you’ll partner closely with product owners, business analysts, developers, QA/testers, and compliance partners to translate requirements into clear experience architectures—turning complex needs into intuitive, human-centered solutions that are easy to find, use, and understand. We welcome applicants from a variety of backgrounds and lived experiences, and we’re committed to building an inclusive team where everyone can do their best work.

Required Skills

Proven ability to plan and design end-to-end experience architecture across multiple touchpoints
Strong human-centered and accessible design approach (accessibility-first mindset)
Ability to create and communicate UX artifacts such as:

Conceptual models
Personas
User flows
Wireframes
Interactive prototypes


Experience optimizing experiences for findability and usability while balancing technical and business constraints
Strong collaboration skills with cross-functional partners (product, engineering, QA, compliance, etc.)
Clear, proactive communication skills and comfort working in highly integrated environments
Curiosity, strong attention to detail, and a continuous-improvement mindset

Nice to Have Skills

Experience supporting payment-related experiences (e.g., wires, ACH, or similar)
Experience working with distributed teams and coordinating work across time zones
Experience reviewing peer deliverables and providing constructive feedback on interaction patterns and design decisions

Preferred Education and Experience

Approximately 5–8 years of UX experience in experience architecture, interaction design, or a closely related discipline
Experience in fintech, banking, or financial services is helpful but not required

Other Requirements

Hybrid schedule: approximately 60% in-office
Ability to work primarily aligned to Eastern Time; core hours are generally 8:00 AM–5:00 PM ET (flexible)
Candidates must be able to complete a background check and drug screen upon offer
This is a contract role (extension likely; conversion not expected)

Bring your expertise, your perspective, and your curiosity—apply today to help design experiences that make complex work feel simple and inclusive for everyone.