UX Architect

UX Architect

Location: Hartford, CT (Onsite)

Duration: 12+ Months

Experience in Property and Casualty is Mandatory

Job Overview:

UX Architect to lead the design of seamless, intuitive, and accessible user experiences across our digital insurance platforms. You will work at the intersection of user needs, business goals, and technology, designing experiences that drive customer satisfaction, retention, and engagement.

Responsibilities:

The ideal candidate will have a strong understanding of insurance products (Life, P&C, Health, etc.) and workflows, and be skilled in designing user experiences across customer journeys such as quote & buy, policy management, claims filing, billing, and self-service. Bachelor's or Master's degree in UX Design, Human-Computer Interaction (HCI), Psychology, or related field. 6+ years of experience in UX design/architecture with at least 2–3 years in the insurance or financial services industry. Solid portfolio showcasing UX design work for complex enterprise or customer-facing applications. Proficient in tools such as Figma, Sketch, Adobe XD, Axure, or similar. Strong knowledge of design systems, interaction design principles, and responsive frameworks. Familiarity with agile product development methodologies.